Our Reviews

Vickie F|2016 Buick Cascada

Confirmed Service Customer

4/15/2025

Overly priced

5/6/2025

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

RICHMOND, IN

Margie L|2021 GMC Terrain

Confirmed Service Customer

4/30/2025

The lady @ the payment window was extremely helpful in assisting us. She was very kind & considerate with an issue that arose.

5/6/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

LOSANTVILLE, IN

William G|2019 Buick Envision

Confirmed Service Customer

5/1/2025

Service was done very fast Everything was done that I asked for. Pricing was pretty high. That's my only complaint.

5/6/2025

Hi, thank you for the high star rating! We sincerely value your business and look forward to your next visit!

Business Response

RICHMOND, IN

Brad D|2016 GMC Yukon

Confirmed Service Customer

5/3/2025

Freedom GMC service department consistently has readily available appointments & are always running on time. Oil & filter changes are quick I just wait rather than leave the vehicle. Why have service done anywhere else?

5/6/2025

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

EATON, OH

Jay C|2011 Chevrolet Suburban

Confirmed Service Customer

5/4/2025

I have taken vehicles here for many years...They are always willing to work with my schedule and get my vehicles back to me in a timely manner...I recommend them to people all the time

5/6/2025

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

Business Response

WEBSTER, IN

Alena M|2022 GMC 2500HD Sierra

Confirmed Service Customer

6/17/2025

Wonderful service. Great communication. Didn't treat me like a blonde idiot woman which was refreshing. I will definitely be a repeat customer

HAGERSTOWN, IN

Verlin H|2024 GMC Sierra 1500

Confirmed Service Customer

6/23/2025

Service done on time

UNION CITY, IN

Doug B|2016 GMC 1500 Sierra

Confirmed Service Customer

6/27/2025

Very pleased

RICHMOND, IN

Cindy F|2026 GMC Terrain

Confirmed Sales Customer

6/29/2025

We were very satisfied with Freedom GMC. Everyone was very friendly and helpful. I test drove 2 vehicles which were provided quickly. Our entire experience thru financing and purchasing was quick and seamless. Thank you!

EATON, OH

John H|2024 GMC Sierra 1500

Confirmed Service Customer

8/22/2025

Had a dtc. Came in and had a software update. All is good again

CENTERVILLE, IN

Clyde R|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

10/10/2025

It was good

LIBERTY, IN

William G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/21/2025

All was good, except tire pressure sensors weren't reset after tire rotation.

5/6/2025

William Gard, thanks again for taking the time to leave us this information about your recent visit. We sincerely value your business and look forward to your next visit!

Business Response

RICHMOND, IN

Lowell M|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

4/25/2025

Everything was done in a satisfactory and timely manner.

5/6/2025

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

NEW PARIS, OH

Margaret S|2023 GMC Terrain

Confirmed Service Customer

5/2/2025

On time,

5/6/2025

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

Business Response

RICMOND, IN

Gary B|2021 Buick Enclave

Confirmed Service Customer

5/6/2025

Great

5/6/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

BROOKVILLE, OH

John H|2024 GMC Sierra 1500

Confirmed Service Customer

5/23/2025

Work performed was good and no further issues

CENTERVILLE, IN

Francis J|2025 GMC Sierra 1500

Confirmed Sales Customer

7/11/2025

Quick and easy Everyone is very respectful at the dealership

NEW PARIS, OH

Logan J|2024 GMC Canyon

Confirmed Service Customer

7/29/2025

Excellent service as always.

LEWISBURG, OH

Andrew M|2018 GMC 1500 Sierra

Confirmed Service Customer

7/31/2025

Very fast service and was able to fit me in with onlyv24 hours notice. Jarred is great to deal with.

RICHMOND, IN

Michael S|2022 GMC 1500 Sierra

Confirmed Service Customer

8/22/2025

Went in for recall didn't have part. It was ordered.

RICHMOND, IN

Nancy M|2015 GMC Terrain

Confirmed Service Customer

8/22/2025

Have always had a good experience

RICHMOND, IN

Delbert H|2026 GMC Canyon

Confirmed Sales Customer

10/8/2025

Josh was very nice to work with

RICHMOND, IN

Jared L|2010 Chevrolet Malibu

Confirmed Service Customer

10/14/2025

Jackson was very friendly and kept me up to date while my vehicle was getting fixed!

NEW PARIS, OH

Barbara T|2023 Buick Envision

Confirmed Service Customer

10/24/2025

I am a long-time customer. I have never had a problem here.

CONNERSVILLE, IN

Jared L|2010 Chevrolet Malibu

Confirmed Service Customer

11/10/2025

Everything is awesome!

NEW PARIS, OH

Len H|2024 GMC Yukon XL 1500

Confirmed Service Customer

11/14/2025

The service was completed in a reasonable amount of time and the personnel were friendly and helpful.

UNION CITY, IN

Harold H|2023 GMC Sierra 1500

Confirmed Service Customer

11/17/2025

Fast service friendly staff

WINCHESTER, IN

Shawntel B|2024 GMC Sierra 2500 HD

Confirmed Service Customer

12/5/2025

..

RICHMOND, IN

Nancy M|2015 GMC Terrain

Confirmed Service Customer

12/20/2025

Have all my repairs and service done at the dealership. Very helpful

RICHMOND, IN

Robert L|2024 GMC Sierra 1500

Confirmed Service Customer

12/26/2025

Friendly, fast and answered all my questions

LIBERTY, IN

Alena M|2022 GMC 2500HD Sierra

Confirmed Service Customer

1/9/2026

Great Service, was in and out!

HAGERSTOWN, IN

Nancy M|2015 GMC Terrain

Confirmed Service Customer

10/14/2025

Long standing and trustworthy

RICHMOND, IN

Ruby S|2026 GMC Sierra 1500

Confirmed Sales Customer

10/14/2025

Very helpful great customer care service. Fantastic to work with

WINCHESTER, IN

Randall S|2025 GMC Acadia

Confirmed Sales Customer

11/3/2025

No pressure, very helpful with all the options in explaining how everything works. No pushy sales, just help with letting us know are options.

LIBERTY, IN

Donald M|2017 GMC Acadia

Confirmed Service Customer

11/19/2025

In and out quickly.

LIBERTY, IN

Margie L|2021 GMC Terrain

Confirmed Service Customer

12/8/2025

My appointment was right on time. Everything I asked to have done was completed.

LOSANTVILLE, IN

John L|2011 Chevrolet Impala

Confirmed Service Customer

12/10/2025

Jared is great!

RICHMOND, IN

Shawn P|2025 GMC Sierra 1500

Confirmed Service Customer

12/16/2025

Wonderful dealership!! Always happy to help! Fast, friendly service!

WINCHESTER, IN

Donald M|2025 GMC Acadia

Confirmed Service Customer

1/5/2026

Work was done on time, as I waited.

LIBERTY, IN